Investigate the network.See what needs attention.

Help your team investigate service issues without piecing together alerts and change logs by hand. Your AI Engineer connects the signals and suggests what to check next, so operators can focus on finding the cause and deciding how to respond.

Meet your AI Engineer Explore the workflows

BUILT FOR YOUR TEAM

Less preparation.
More expertise.

Prepare

Connect scattered signals

Spend less time reconstructing incident context.

Check

Narrow the next check

Focus investigation effort on relevant leads.

Decide

Give operators the context

Make the next operational decision with more context.

01 / GATHER

Operational data retrieval

Retrieve the available device, site, and service records from approved sources. Gather relevant monitoring signals for the question and time window under investigation.

Relevant records and signals collected in context.

02 / CONNECT

Network relationship mapping

Relate devices, locations, and services using the available topology or knowledge graph. Make dependencies visible so the investigation follows the structure of your network.

An investigation grounded in network relationships.

03 / INVESTIGATE

Issue & service-impact analysis

Compare the signals with the network context and your runbooks. Identify possible explanations and potentially affected services, distinguishing evidence from hypotheses.

Findings with potential impact and unresolved questions.

04 / REPORT

Operations handover

Prepare a clear brief with the investigation findings and evidence. Route the items that need attention to the responsible team for review and action.

An evidence-backed brief for the operations team.

CONNECTED SYSTEMS

Your tools.
Connected to the work.

Start with the materials your team already uses. Coxwave configures the access, mappings, and handling rules around your environment.

01 / INPUTS

Network inventory

Approved device, site, and service records

Device records

Site inventory

Service records

02 / CONTEXT

Monitoring sources

Available telemetry and operational events

Telemetry & event history

03 / KNOWLEDGE

Topology & knowledge graphs

Relationships between assets and services

Asset relationships
Service dependencies
Topology context

04 / DELIVERABLES

Runbooks

Investigation procedures and escalation criteria

Investigation runbook

SignalCheckEvidenceEscalation

HUMAN IN CONTROL

The context to decide.
The authority stays with you.

See what needs attention and the evidence behind it. Your team decides what happens next.

Example review

An investigation needs a decision

Finding: Source coverage is incompleteCoverage and investigation scope
Source: Operational event → time window
Your decision: The operator decides what to investigate next. This read-only scope does not change device configurations.

Review owner: Network operations team

Read-only investigation

The initial scope retrieves and analyzes information; it does not change device configurations.

Explicit source coverage

Show which sources and time windows support a finding, and where information is missing.

Controlled next actions

Your team decides remediation. Any future execution integration requires separately defined permissions and approvals.

FAQ

Frequently asked questions

Find a starting point for your next conversation with us.

The initial role retrieves and analyzes approved information. It does not reconfigure devices or perform automatic remediation. Your operators decide the next action.